Terms of Service

1. Introduction

Welcome to Chernichnaya Kotleta Water. These Terms of Service ("Terms") govern your use of our website chernichnaya-kotleta.com and the water delivery services provided by Chernichnaya Kotleta Water ("we," "our," or "us").

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "Website" refers to chernichnaya-kotleta.com.
• "Services" refers to our water delivery services, including subscription plans and related products.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Website or Services.
• "Content" refers to all information, data, text, graphics, images, videos, and other materials displayed on our Website.
• "Equipment" refers to water coolers, dispensers, and other related equipment that may be provided as part of our Services.

3. Service Description

Chernichnaya Kotleta Water provides water delivery services to homes and businesses across Canada. Our Services include:

• Regular delivery of bottled water according to subscription plans
• Provision and maintenance of water coolers and dispensers (if part of your service plan)
• One-time water deliveries upon request
• Customer support related to our water products and equipment

4. Account Registration

To use certain features of our Website or to subscribe to our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Subscription and Payments

5.1 Subscription Plans

We offer various subscription plans for our water delivery Services. The details of each plan, including pricing, delivery frequency, and included products, are described on our Website or communicated to you during the subscription process.

5.2 Payments

By subscribing to our Services, you agree to pay all fees associated with your selected subscription plan. All payments are due in advance of the service period unless otherwise specified.

We accept major credit cards and other payment methods as indicated on our Website. You authorize us to charge your chosen payment method for all fees related to your subscription.

5.3 Price Changes

We reserve the right to change our prices at any time. If we change the price of your subscription, we will notify you at least 30 days before the price change takes effect. If you do not agree to the price change, you may cancel your subscription before the price change takes effect.

5.4 Cancellation and Refunds

You may cancel your subscription at any time by contacting our customer service. Cancellations must be made at least 3 business days before your next scheduled delivery to avoid charges for that delivery.

Refunds are provided at our discretion and in accordance with our refund policy, which is available upon request from our customer service.

6. Delivery and Equipment

6.1 Delivery

We will deliver water products to the address provided during the subscription process according to the selected delivery schedule. You agree to ensure that someone is available to receive deliveries or that there is a safe and accessible location where deliveries can be left.

While we make every effort to deliver on the scheduled date, delivery times may vary due to weather conditions, traffic, or other circumstances beyond our control.

6.2 Equipment

If your subscription includes water coolers, dispensers, or other equipment, the following terms apply:

• The equipment remains our property unless explicitly stated otherwise.
• You agree to use the equipment only for its intended purpose and in accordance with any provided instructions.
• You are responsible for the equipment while it is in your possession and must return it in good condition (normal wear and tear excepted) upon termination of your subscription.
• You agree to notify us promptly of any damage, malfunction, or issues with the equipment.

7. Website Use

7.1 Acceptable Use

You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable law or regulation
• Attempt to interfere with the proper functioning of the Website
• Use automated means (such as bots or scrapers) to access or collect data from the Website
• Attempt to gain unauthorized access to any part of the Website or any system or network connected to the Website
• Use the Website to transmit any harmful code or malware

7.2 Intellectual Property

The Website and its Content, including but not limited to text, graphics, logos, images, and software, are owned by Chernichnaya Kotleta Water and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• If we provide social media features with certain content, you may take actions provided by these features.

8. Limitation of Liability

To the fullest extent permitted by law, Chernichnaya Kotleta Water shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website or Services
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount paid by you to us during the twelve (12) months preceding the event giving rise to the liability.

9. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Chernichnaya Kotleta Water does not warrant that the Website will function uninterrupted, secure, or available at any particular time or location, or that any errors or defects will be corrected.

10. Termination

We may terminate or suspend your account and access to our Website or Services immediately, without prior notice or liability, for any reason, including but not limited to, a breach of these Terms.

Upon termination, your right to use the Website and Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website and Services and cancel your subscription by contacting our customer service.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. The most current version will be posted on our Website with the effective date. Your continued use of the Website or Services after any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us at: